FAQ
What is CoverMagix?
CoverMagix specializes in high-quality, custom-fit protective covers for furniture, pool tables, foosball tables, table tennis tables, tarps, and more. Our mission is to provide durable, stylish, and functional covers tailored to your needs.
Do you offer pre-made covers, or are all covers custom-made?
All our covers are custom-made to ensure a perfect fit for your furniture or equipment. You can customize size, material, and design to match your specific needs.
How do I know which cover size I need?
We provide a detailed measurement guide on our website to help you measure your furniture or equipment accurately. If you need assistance, our support team is happy to help.
Can I customize the size, color, and material of my cover?
Yes! We offer custom sizing, multiple fabric choices, and color options to match your preferences.
Can I add a logo or custom design to my cover?
Our covers are made from high-quality, waterproof, UV-resistant, and heavy-duty fabrics, ensuring long-lasting durability and protection
How do I measure my furniture or equipment to ensure the right fit?
Visit our measurement guide page for step-by-step instructions. If you need further assistance, our team is available to guide you.
How much do custom covers cost?
Pricing varies depending on size, material, and customization. You can get an instant quote using our website’s customization tool.
Do you offer bulk discounts or special pricing for large orders?
Yes, we offer bulk discounts for large orders. Contact us for special pricing options.
What payment methods do you accept?
We accept credit/debit cards, PayPal, and other secure online payment options.
Where do you ship? Do you offer international shipping?
We currently ship to the U.S., Canada, the UK, and Australia. For international shipping inquiries, please contact us.
How long does it take to receive my order?
On average, orders take 8-10 working days to be delivered. However, delivery time may vary based on order size and shipping availability.
Which shipping carriers do you use?
We partner with FedEx, DHL, and UPS to ensure fast and reliable shipping.
How can I track my order once it has shipped?
Once your order is dispatched, you’ll receive a tracking number via email to monitor your shipment.
What is your return/exchange policy if the cover doesn’t fit or if I don’t like it?
Since all our covers are custom-made, we do not offer refunds. However, we provide exchanges if the cover is damaged or does not match the provided specifications.
What if my order arrives damaged or is incorrect?
If your cover arrives damaged or incorrect, contact us within 48 hours, and we will arrange a replacement.
Is there a warranty on your covers?
Yes! Our covers come with a quality guarantee, ensuring durability and protection. Contact us for specific warranty details
How can I contact customer support if I have questions or issues?
You can reach us via email, live chat, or our contact form for quick assistance.
Do you have live chat or a phone support option?
Yes! Our live chat support is available during business hours, and you can also request a call-back via email.
Can I get help selecting the right cover for my needs?
Of course! Our team is happy to assist you in choosing the perfect cover based on your requirements.
Are your materials eco-friendly or sustainable?
We prioritize high-quality, eco-conscious materials to ensure sustainability without compromising durability.
Do you have any real customer reviews or testimonials I can check?
Yes! Visit our customer reviews page to see feedback from satisfied customers who have trusted CoverMagix.
Why should I choose CoverMagix over other cover providers?
We offer superior quality, complete customization, and outstanding customer service, making us a trusted name in protective covers.
Frequest Asked Questions
General Questions
What is CoverMagix?
CoverMagix specializes in high-quality, custom-fit protective covers for furniture, pool tables, foosball tables, table tennis tables, tarps, and more. Our mission is to provide durable, stylish, and functional covers tailored to your needs.
Do you offer pre-made covers, or are all covers custom-made?
All our covers are custom-made to ensure a perfect fit for your furniture or equipment. You can customize size, material, and design to match your specific needs.
How do I know which cover size I need?
We provide a detailed measurement guide on our website to help you measure your furniture or equipment accurately. If you need assistance, our support team is happy to help.
Customization & Product Questions
Can I customize the size, color, and material of my cover?
Yes! We offer custom sizing, multiple fabric choices, and color options to match your preferences.
What materials are used in your covers?
Our covers are made from high-quality, waterproof, UV-resistant, and heavy-duty fabrics, ensuring long-lasting durability and protection.
How do I measure my furniture or equipment to ensure the right fit?
Visit our measurement guide page for step-by-step instructions. If you need further assistance, our team is available to guide you.
Can I add a logo or custom design to my cover?
Absolutely! We offer branding and personalization options, including logos, text, and unique designs.
Pricing & Payment
How much do custom covers cost?
Pricing varies depending on size, material, and customization. You can get an instant quote using our website’s customization tool.
Do you offer bulk discounts or special pricing for large orders?
Yes, we offer bulk discounts for large orders. Contact us for special pricing options.
What payment methods do you accept?
We accept credit/debit cards, PayPal, and other secure online payment options.
Shipping & Delivery
Where do you ship? Do you offer international shipping?
We currently ship to the U.S., Canada, the UK, and Australia. For international shipping inquiries, please contact us.
How long does it take to receive my order?
On average, orders take 8-10 working days to be delivered. However, delivery time may vary based on order size and shipping availability.
Which shipping carriers do you use?
We partner with FedEx, DHL, and UPS to ensure fast and reliable shipping.
How can I track my order once it has shipped?
Once your order is dispatched, you’ll receive a tracking number via email to monitor your shipment.
Returns, Exchanges & Warranty
What is your return/exchange policy if the cover doesn’t fit or if I don’t like it?
Since all our covers are custom-made, we do not offer refunds. However, we provide exchanges if the cover is damaged or does not match the provided specifications.
What if my order arrives damaged or is incorrect?
If your cover arrives damaged or incorrect, contact us within 48 hours, and we will arrange a replacement.
Is there a warranty on your covers?
Yes! Our covers come with a quality guarantee, ensuring durability and protection. Contact us for specific warranty details.
Customer Support & Assistance
What is your return/exchange policy if the cover doesn’t fit or if I don’t like it?
You can reach us via email, live chat, or our contact form for quick assistance.
Do you have live chat or a phone support option?
Yes! Our live chat support is available during business hours, and you can also request a call-back via email.
Can I get help selecting the right cover for my needs?
Of course! Our team is happy to assist you in choosing the perfect cover based on your requirements.
Company Trust & Policies
Are your materials eco-friendly or sustainable?
We prioritize high-quality, eco-conscious materials to ensure sustainability without compromising durability.
Do you have any real customer reviews or testimonials I can check?
Yes! Visit our customer reviews page to see feedback from satisfied customers who have trusted CoverMagix.
Why should I choose CoverMagix over other cover providers?
We offer superior quality, complete customization, and outstanding customer service, making us a trusted name in protective covers.